Knowledge Center
This section contains answers to developer questions, and solutions to issues encountered by developers.
- Deleted Custom Fields being Returned in API Request
- How Long Does It Take Clio To Index a Search Result After A Record is Created or Updated?
- How to Filtering Tasks by Statuses
- How do I tell the recipient of a Reminder through the API?
- Are Customer Actions Visible Account-wide?
- Is There A Request To Return All Data For All Contacts And Matters?
- Can I Upload A Document Through the API Using a URL Instead of a Local Path?
- What Is the destination_account field and How Do I Use It?
- Creating a Contact Using the Name Field
- How to Create "Client" Contacts via the API
- 403 Response When Attempting to use the Refresh Token
- Where does the "body_html" Field Display in Clio Manage when Creating a Communication Log
- How Do I Change the Logo of My Application as Seen in Clio?
- How Long Does Clio's API Re-attempt a Webhook After a Failure
- How Do I Test Clio API Webhooks using Postman?
- Error: "Invalid Grant" When Attempting to Authenticate an Application
- What access does the "Calendars" API Permission grant my app?
- What access does the "Billing" API Permission grant my app?
- What access does the "Activities" API Permission grant my app?
- What is the Maximum Value for the expires_at Webhook Field?
- How are Rate Limits enforced?
- What Are The Rate Limit Headers Returned After Each API Call?
- How Do I PATCH a Calendar Entry in a Recurring Event Series to be an Exception?
- Issue: Improper API Documentation for Creating Matter Trust Requests
- How to I give EU Users access to my integration?
- How do I request more than 200 results?
- Why can't I update a Calendar Entry to not have a Matter associated with it?
- How do I upload a Document to a Contact?
- Can I Record a Payment in Clio via the API?
- Why doesn't the Custom Field ID from a Matters API request match the Custom Field ID needed to make a Custom Fields API Request?